Family-owned and operated since 2015, serving Northeastern Pennsylvania with integrity and excellence
For over 10 years, Masterson Plumbing and Drain Services has been the trusted name in plumbing throughout Northeastern Pennsylvania.
Founded in 2015, Masterson Plumbing began as a small family business with a big mission: to provide honest, reliable plumbing services to our neighbors in Scranton and surrounding communities. What started as a father-son operation has grown into a trusted team of professionals, but we've never lost sight of our roots.
We're not just plumbers – we're your neighbors. We live in the same communities we serve, and we understand the importance of treating every customer like family. When you call Masterson, you're not just getting a service provider; you're getting a partner who cares about your home and your family's comfort.
Plumbing emergencies don't wait for business hours, and neither do we. Our team is available 24/7 to handle any plumbing emergency, from burst pipes to clogged drains. When disaster strikes, you can count on Masterson to be there quickly and get the job done right.
Our experienced professionals are the backbone of our success. Each team member brings unique expertise and dedication to every job.
Founder & Master Plumber
With over 30 years of experience, John founded Masterson Plumbing with a vision of providing honest, reliable service to the community. His expertise spans from residential repairs to complex commercial installations.
Operations Manager
Mike oversees daily operations and ensures every job meets our high standards. His attention to detail and customer service skills make him the perfect point of contact for our clients.
Senior Technician
Tom specializes in drain cleaning and emergency repairs. His quick thinking and technical skills have earned him the trust of countless customers throughout the region.
Installation Specialist
Dave excels in new installations and system upgrades. His precision work and clean installations have made him a favorite among homeowners and contractors alike.
Customer Service
Sarah ensures every customer receives the attention they deserve. Her friendly demeanor and problem-solving skills make scheduling and communication seamless.
Apprentice
Rob is learning the trade under our experienced team. His enthusiasm and willingness to learn ensure the future of quality plumbing service in our community.
These core principles guide everything we do and every service we provide.
We believe in transparent pricing, honest assessments, and doing what's right for our customers, even when it's not the most profitable choice.
When you need us, we're there. Our 24/7 emergency service and commitment to showing up on time every time has earned us the trust of thousands of customers.
We don't just fix problems – we solve them permanently. Our work is backed by warranties and our reputation for quality craftsmanship.
We treat every customer like family because many of our customers are family. Our community roots run deep, and we're proud to serve our neighbors.
The plumbing industry evolves, and so do we. Our team stays current with the latest techniques, equipment, and regulations to provide the best service possible.
We're committed to sustainable practices and helping our customers reduce their environmental impact through efficient plumbing solutions.
Don't just take our word for it – hear from the families and businesses we've served.
"Masterson Plumbing saved us during a major pipe burst at 2 AM. They were here within 30 minutes and had everything fixed professionally. Their emergency service is incredible!"
"We've been using Masterson for all our plumbing needs for over 10 years. Honest pricing, quality work, and they always clean up after themselves. Highly recommend!"
"The team at Masterson is professional, knowledgeable, and friendly. They replaced our entire water heater system and explained everything clearly. Great experience!"
"Had a stubborn drain clog that other companies couldn't fix. Masterson's advanced equipment and expertise solved it completely. Worth every penny!"
"As a small business owner, I appreciate their reliability and fair pricing. They've been maintaining our restaurant's plumbing for years without any issues."
"The Masterson team treated our home with respect and care. They were punctual, professional, and left everything spotless. We're customers for life!"
Don't wait for plumbing problems to get worse. Contact us today for reliable, professional service you can trust.
24/7 Emergency Service Available
Licensed • Insured • Experienced